A description of Concept of Operations and its central role in Systems Engineering, ensuring new systems don't just meet the customer's requirements; but also meet the customer's intentions when in operation:End:
 

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Read more about Systems Engineering:

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System Analysis
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System Integration

Why have a concept of operation?


Systems Engineering is not only about building a system that meets the customer's requirements; it is also about ensuring that the system is fit for purpose. When in operation, the system must meet the customer's intentions.

For the organisation responsible for the system integration, capturing, validating and communicating the operational assumption is essential.

Whether they are novel, or apparently like-for-like, the introduction of new systems is often combined with better and smarter ways to operate them, including:

  • enhancing the experience and satisfaction of customers
  • implementing new operational philosophies (such as centralisation or de-centralisation)
  • integrating novel systems
  • catering for an increased scale of operation
  • reducing stress for operators

The contribution of operational improvements to the performance of a system is often vital.

Take a formula one racing team: the system requirements will be about the car, its engine and tyres. The operational concepts will be about driver skills, the choice of tyres on the day, pit stop strategy, pit stop execution. The team needs to deliver both better systems and better operations to deliver the performance required to win a race or championship.

 

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